Customer support

On the cafe’s tap link, choose Lost your digital wallet? or Replace my card. Check Apple Wallet / Google Wallet first so you don’t add a duplicate.

Open the pass once after a stamp, or remove and re-add it from the cafe’s tap page. Make sure you only keep one copy of the card.

For orders, billing, stamps, or the owner app, email support@tapstamp.co from the address on your account. Include your business name.

Include your order email and the link you asked us to program. We can usually change the URL if the unit has not shipped yet.